At ExportleftoverPk, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy, subject to the following conditions:
Timeframe: Returns and exchanges are accepted within 3 days from the date of Receipt of the article by the purchaser.
Condition of Return: To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as received.
Incorrect Product: If you receive a product that differs from what was described on our website, we will gladly refund the full purchase amount, including any shipping charges incurred.
Customer’s Request: If you wish to return or exchange a product for reasons other than receiving an incorrect item, the amount refunded will be after deducting courier or delivery charges.
Refund Process: Once you’ve initiated a return or exchange request, the customer is required to send the article with its original packaging through a trackable courier service to our designated warehouse. Upon receipt of the article and examination of the product, the refund process will be initiated. The amount will be reimbursed to the customer’s bank account, Easypaisa, JazzCash, or any other convenient payment method as per the customer’s preference. This may take up to 3 working days after the receipt of the article in the warehouse.
Exclusions: Certain items may not be eligible for return or exchange due to hygiene reasons or other limitations. Please refer to the product description or contact our customer service team for further clarification.
Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to an error on our part.
How to Initiate a Return or Exchange: To request a return or exchange, please contact our customer service team with your order details and reason for return. Our team will guide you through the process and provide further instructions.
By shopping with us, you agree to abide by the terms and conditions outlined in this Return and Exchange Policy. We are committed to providing a seamless shopping experience and will do our utmost to resolve any issues promptly and satisfactorily.
If you have any questions or concerns regarding our return and exchange policy, please don’t hesitate to contact us. Your satisfaction is our priority.
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